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	<title>fredmcclimans.com &#187; business strategy</title>
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		<title>Disruption and Innovation, Part I</title>
		<link>http://fredmcclimans.com/2012/04/01/disruption-and-innovation-part-i/</link>
		<comments>http://fredmcclimans.com/2012/04/01/disruption-and-innovation-part-i/#comments</comments>
		<pubDate>Mon, 02 Apr 2012 00:32:31 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[Alan Berkson]]></category>
		<category><![CDATA[analyst]]></category>
		<category><![CDATA[brian reich]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[disruption]]></category>
		<category><![CDATA[disruptive innovation]]></category>
		<category><![CDATA[innovation]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=915</guid>
		<description><![CDATA[Over the years, as an analyst, advisor and even as an entrepreneur, I’ve heard the phrase “Our strategy is to disrupt ” far too often. It’s a bit disheartening at times, because what I really want to hear is how your strategy is going to “innovate” rather than disrupt. Why? I’ve always believed that the [&#8230;]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>5 Properties of Influence You Need to Understand</title>
		<link>http://fredmcclimans.com/2011/07/26/5-properties-of-influence-you-need-to-understand/</link>
		<comments>http://fredmcclimans.com/2011/07/26/5-properties-of-influence-you-need-to-understand/#comments</comments>
		<pubDate>Tue, 26 Jul 2011 15:58:48 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[Articles]]></category>
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		<category><![CDATA[business strategy]]></category>
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		<category><![CDATA[influence]]></category>
		<category><![CDATA[Intelligist Group]]></category>
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		<category><![CDATA[Johannes Gutenberg]]></category>
		<category><![CDATA[Lou Gerstner]]></category>
		<category><![CDATA[negative influence]]></category>
		<category><![CDATA[News of the World]]></category>
		<category><![CDATA[positive influence]]></category>
		<category><![CDATA[Red Hot Chili Peppers]]></category>
		<category><![CDATA[Roy Orbison]]></category>
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		<category><![CDATA[Rupert Murdoch]]></category>
		<category><![CDATA[Sam elliot]]></category>
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		<category><![CDATA[Steve Jobs]]></category>
		<category><![CDATA[Tony bennett]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[Yul Brenner]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=770</guid>
		<description><![CDATA[There has been a great deal of discussion of late regarding influence, most of it centered around who has it, how to measure it and how to leverage it. So when I sat down with my good friend and colleague Alan Berkson (@berkson0) of the Intelligist Group to discuss influence, we decided to push each [&#8230;]]]></description>
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		<slash:comments>4</slash:comments>
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		<title>5 Trends Influencing Business Today</title>
		<link>http://fredmcclimans.com/2011/07/19/5-trends-shaping-business-influence-today/</link>
		<comments>http://fredmcclimans.com/2011/07/19/5-trends-shaping-business-influence-today/#comments</comments>
		<pubDate>Tue, 19 Jul 2011 15:59:53 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[commerce]]></category>
		<category><![CDATA[customer centric]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[globalization]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[search]]></category>
		<category><![CDATA[trade]]></category>
		<category><![CDATA[trends]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=759</guid>
		<description><![CDATA[The world is presently in the midst of a wave of revolutions, spanning from massive changes in global politics to the ever-exploding presence of social media and online technology into our everyday lives. Through all of this, however, business must go on, but it isn’t business as usual. I recently wrote a short post on [&#8230;]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>Influence and the Value of the Introduction</title>
		<link>http://fredmcclimans.com/2011/02/08/influence-and-the-value-of-the-introduction/</link>
		<comments>http://fredmcclimans.com/2011/02/08/influence-and-the-value-of-the-introduction/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 07:17:23 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[cause]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[effect]]></category>
		<category><![CDATA[events]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[introductions]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=659</guid>
		<description><![CDATA[INFLUENCE. Sometimes a simple introduction and handshake is all you need. Influence is all around us, present in almost every aspect of our lives. We live through it in school, through our teachers, mentors and friends. We see it in our family lives, as our children are influenced by our own behavior and morals. We [&#8230;]]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Gamification and the Gaming of Foursquare</title>
		<link>http://fredmcclimans.com/2011/01/26/gamification-and-the-gaming-of-foursquare/</link>
		<comments>http://fredmcclimans.com/2011/01/26/gamification-and-the-gaming-of-foursquare/#comments</comments>
		<pubDate>Thu, 27 Jan 2011 06:22:43 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[cheat]]></category>
		<category><![CDATA[focus]]></category>
		<category><![CDATA[foursquare]]></category>
		<category><![CDATA[gamification]]></category>
		<category><![CDATA[gaming]]></category>
		<category><![CDATA[location based services]]></category>
		<category><![CDATA[problem solving]]></category>
		<category><![CDATA[quora]]></category>
		<category><![CDATA[ray wang]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=623</guid>
		<description><![CDATA[GAMIFICATION. I just love that word. Maybe it’s the similarity to the Red Hot Chili Pepper’s song “Californication”. Or maybe it’s the fact that while it isn’t one of the Seven Deadly Sins, it sure sounds like it belongs – especially the way it has become such a part of mainstream business culture today. Unfortunately, [&#8230;]]]></description>
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		<slash:comments>15</slash:comments>
		</item>
		<item>
		<title>Customer Service Leadership? Press 1 for Yes&#8230;</title>
		<link>http://fredmcclimans.com/2010/12/07/customer-service-leadership/</link>
		<comments>http://fredmcclimans.com/2010/12/07/customer-service-leadership/#comments</comments>
		<pubDate>Tue, 07 Dec 2010 22:12:37 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[#custserv]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[service]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=552</guid>
		<description><![CDATA[It started with a single, simple, question put to me by a good friend:  “What are the key qualities needed to be a leader in customer service?”  There are, of course, a great number of existing text books, essays, blogs, etc. that address  “best practices” in customer service, so answering the question with an easy [&#8230;]]]></description>
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		<slash:comments>7</slash:comments>
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