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	<title>fredmcclimans.com &#187; leadership</title>
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	<link>http://fredmcclimans.com</link>
	<description>analysis - innovation - execution</description>
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		<title>12 CEO Icons &amp; their classic character traits</title>
		<link>http://fredmcclimans.com/2011/08/23/12-iconic-ceos/</link>
		<comments>http://fredmcclimans.com/2011/08/23/12-iconic-ceos/#comments</comments>
		<pubDate>Tue, 23 Aug 2011 16:11:55 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Business]]></category>
		<category><![CDATA[#influencechat]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[CEO]]></category>
		<category><![CDATA[Chrysler]]></category>
		<category><![CDATA[corporate branding]]></category>
		<category><![CDATA[Donald Trump]]></category>
		<category><![CDATA[IBM]]></category>
		<category><![CDATA[Iconic]]></category>
		<category><![CDATA[Larry Ellison]]></category>
		<category><![CDATA[Larry Flint]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Lee Iacocca]]></category>
		<category><![CDATA[Louis Gerstner]]></category>
		<category><![CDATA[Martha Stewart]]></category>
		<category><![CDATA[Oprah Winfrey]]></category>
		<category><![CDATA[Oracle]]></category>
		<category><![CDATA[personal branding]]></category>
		<category><![CDATA[Richard Branson]]></category>
		<category><![CDATA[Ross Perot]]></category>
		<category><![CDATA[Steve Jobs]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=827</guid>
		<description><![CDATA[Every company has a CEO and every CEO has their own particular style. Some are self-made, while others have leveraged a bit of family clout to get their start. Some promote themselves, some promote their companies, while others (both intentionally and unintentionally) promote both. But what if that CEO, or their style, eclipses that of [&#8230;]]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>Are We Ready to Add Cause to Social Check-Ins?</title>
		<link>http://fredmcclimans.com/2011/08/01/adding-cause-to-the-social-check-in/</link>
		<comments>http://fredmcclimans.com/2011/08/01/adding-cause-to-the-social-check-in/#comments</comments>
		<pubDate>Mon, 01 Aug 2011 21:15:45 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[Social]]></category>
		<category><![CDATA[#influencechat]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[business influence]]></category>
		<category><![CDATA[charitable causes]]></category>
		<category><![CDATA[charity]]></category>
		<category><![CDATA[check-in]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[foursquare]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[location]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[paypal]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[social change]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=775</guid>
		<description><![CDATA[There was a time when the phrase “check-in” was associated with things like the front desk of a hotel, the ticket counter at an airport or the main entrance to a conference center (“gotta go check-in and pickup up my badge to show that I’m a speaker and didn’t actually have to pay to get [&#8230;]]]></description>
		<wfw:commentRss>http://fredmcclimans.com/2011/08/01/adding-cause-to-the-social-check-in/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Everybody wants Superman&#8230;</title>
		<link>http://fredmcclimans.com/2011/03/03/everybody-wants-superman/</link>
		<comments>http://fredmcclimans.com/2011/03/03/everybody-wants-superman/#comments</comments>
		<pubDate>Thu, 03 Mar 2011 15:42:01 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[Client Management]]></category>
		<category><![CDATA[Consulting]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[Professional Services]]></category>
		<category><![CDATA[ProfServ]]></category>
		<category><![CDATA[Superhero Syndrome]]></category>
		<category><![CDATA[Teamwork]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=685</guid>
		<description><![CDATA[A man runs into Superhero, Inc., charges up to the store owner and says “I’ve got a major problem! Can you help me?” The owner calmly replies “Of course.” He then goes into the back room and returns with Jimmy Olsen. The man is immediately suspicious. “That looks like Jimmy Olsen… I was hoping for [&#8230;]]]></description>
		<wfw:commentRss>http://fredmcclimans.com/2011/03/03/everybody-wants-superman/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Influence and the Value of the Introduction</title>
		<link>http://fredmcclimans.com/2011/02/08/influence-and-the-value-of-the-introduction/</link>
		<comments>http://fredmcclimans.com/2011/02/08/influence-and-the-value-of-the-introduction/#comments</comments>
		<pubDate>Tue, 08 Feb 2011 07:17:23 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[cause]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[effect]]></category>
		<category><![CDATA[events]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[introductions]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[trust]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=659</guid>
		<description><![CDATA[INFLUENCE. Sometimes a simple introduction and handshake is all you need. Influence is all around us, present in almost every aspect of our lives. We live through it in school, through our teachers, mentors and friends. We see it in our family lives, as our children are influenced by our own behavior and morals. We [&#8230;]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Customer Service Leadership? Press 1 for Yes&#8230;</title>
		<link>http://fredmcclimans.com/2010/12/07/customer-service-leadership/</link>
		<comments>http://fredmcclimans.com/2010/12/07/customer-service-leadership/#comments</comments>
		<pubDate>Tue, 07 Dec 2010 22:12:37 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[#custserv]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[service]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=552</guid>
		<description><![CDATA[It started with a single, simple, question put to me by a good friend:  “What are the key qualities needed to be a leader in customer service?”  There are, of course, a great number of existing text books, essays, blogs, etc. that address  “best practices” in customer service, so answering the question with an easy [&#8230;]]]></description>
		<wfw:commentRss>http://fredmcclimans.com/2010/12/07/customer-service-leadership/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>Influence in the B2B Sector: #ARchat &amp; #B2Bchat</title>
		<link>http://fredmcclimans.com/2010/12/02/influence-in-the-b2b-sector-archat-b2bchat/</link>
		<comments>http://fredmcclimans.com/2010/12/02/influence-in-the-b2b-sector-archat-b2bchat/#comments</comments>
		<pubDate>Thu, 02 Dec 2010 22:20:04 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[#ARchat]]></category>
		<category><![CDATA[#B2Bchat]]></category>
		<category><![CDATA[analyst]]></category>
		<category><![CDATA[analyst relations]]></category>
		<category><![CDATA[b2b]]></category>
		<category><![CDATA[Business to Business]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[leadership]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=520</guid>
		<description><![CDATA[It’s hard to think of any aspect of any market sector that doesn’t involve, or revolve around, influence. Back on October 7th, Steve Loudermilk (@loudyoutloud) and I tried a novel approach to our Analyst Relations/Influence chat (#ARchat) by engaging in a joint chat session with #B2Bchat, the B2B chat hosted by Ksenia Coffman (@kseniacoffman), Jeremy [&#8230;]]]></description>
		<wfw:commentRss>http://fredmcclimans.com/2010/12/02/influence-in-the-b2b-sector-archat-b2bchat/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>LeadershipChat Transcript Nov 30, 2010</title>
		<link>http://fredmcclimans.com/2010/11/30/leadershipchat-20101130/</link>
		<comments>http://fredmcclimans.com/2010/11/30/leadershipchat-20101130/#comments</comments>
		<pubDate>Wed, 01 Dec 2010 04:57:37 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[enthusiasm]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[LeadershipChat]]></category>
		<category><![CDATA[passion]]></category>
		<category><![CDATA[success]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=484</guid>
		<description><![CDATA[#LeadershipChat is hosted each Tuesday at 8pmET by @LisaPetrilli and @swoodruff. This week’s chat was on Passion and the role it plays in Leadership. For some good background reading, check out the following posts by Lisa “I Like The Pope” Petrilli and Steve “I Don’t Care Much For Cheerleaders” Woodruff which set the tone for [&#8230;]]]></description>
		<wfw:commentRss>http://fredmcclimans.com/2010/11/30/leadershipchat-20101130/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>LeadershipChat Transcript Nov 23, 2010</title>
		<link>http://fredmcclimans.com/2010/11/23/leadershipchat-20101123/</link>
		<comments>http://fredmcclimans.com/2010/11/23/leadershipchat-20101123/#comments</comments>
		<pubDate>Wed, 24 Nov 2010 03:13:13 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[firing]]></category>
		<category><![CDATA[hiring]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[LeadershipChat]]></category>
		<category><![CDATA[manipulation]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[transcript]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=471</guid>
		<description><![CDATA[#LeadershipChat is hosted each Tuesday at 8pmET by @LisaPetrilli and @swoodruff (mug-shots below). This week’s chat was an “open-mic” format: bring it, and discuss it. We spent a good bit of time discussing the differences between Leadership, influence, motivation and manipulation. We also discussed the hiring/firing of bad apples and what it takes to be [&#8230;]]]></description>
		<wfw:commentRss>http://fredmcclimans.com/2010/11/23/leadershipchat-20101123/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Are we Outsourcing Common Sense to the Internet?</title>
		<link>http://fredmcclimans.com/2010/11/14/are-we-outsourcing-common-sense-to-the-internet/</link>
		<comments>http://fredmcclimans.com/2010/11/14/are-we-outsourcing-common-sense-to-the-internet/#comments</comments>
		<pubDate>Mon, 15 Nov 2010 03:36:57 +0000</pubDate>
		<dc:creator><![CDATA[Fred McClimans]]></dc:creator>
				<category><![CDATA[All]]></category>
		<category><![CDATA[bing]]></category>
		<category><![CDATA[common sense]]></category>
		<category><![CDATA[costa rica]]></category>
		<category><![CDATA[google]]></category>
		<category><![CDATA[India]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[nicaragua]]></category>
		<category><![CDATA[Obama]]></category>
		<category><![CDATA[trust]]></category>
		<category><![CDATA[wikipedia]]></category>

		<guid isPermaLink="false">http://fredmcclimans.com/?p=434</guid>
		<description><![CDATA[It is a very human instinct to trust somebody the better we know them. And how well we know somebody is often a result of the amount of time we spend with them. This level of trust can often equate to how much we are willing to believe, or be influenced by, them. Influence comes [&#8230;]]]></description>
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		<slash:comments>9</slash:comments>
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